The Influence of Lean Supply Chain, Information Technology and Socially Oriented Sustainability on Operational Performance in Panel Manufacturing Companies

Rangga Farras AL Sajid, Dadang Surjasa


This study of panel manufacturing firms examines lean supply chains, information technology, and socially-oriented sustainability. Just-in-time statistical process control and lead time reduction have three dimensions in this study of thin supply chains. Big data, cloud computing, and the internet of things focus on this study's information technology dimensions. Safety and health, employee well-being, and product responsibility are all socially-oriented sustainability variables that can be measured. The primary data used in this study comes from the distribution of questionnaires to 4-panel manufacturing company employees. The purposive sampling method was used to select the research sample, resulting in 185 models from four-panel manufacturing companies. It is used for hypothesis testing in the form of SEM using IBM AMOS 24 software and IBM SPPS 22. Research shows that lean supply chains positively impact social sustainability and operational effectiveness. Data shows that IT can directly affect social sustainability and operational performance. A positive correlation was found between operational efficiency and socially conscious sustainability. The results of this study provide information that applying a lean supply chain and information technology can improve socially oriented sustainability and the company's operating performance, which will later create sustainability performance that can benefit all parties, both within the company and the community around the company.


lean supply chain; information technology; social sustainability orientation; operational performance

Full Text:



Abdollahpouri, M. (2016). ICTs for Improving National Competitiveness, Case Study of Iranian SMEs. ABC Research Alert, 4 (1).

Al-Busaidi, MA, Jukes, DJ, & Bose, S. (2016). Seafood safety and quality: An analysis of the supply chain in the Sultanate of Oman. Food Control , 59 , 651–662.

al Humdan, E., Shi, Y., Behnia, M., & Najmaei, A. (2020). Supply chain agility: a systematic review of definitions, enablers and performance implications. International Journal of Physical Distribution & Logistics Management , 50 (2), 287–312.

Baliga, R., Raut, R., & Kamble, S. (2019). The effect of motivators, supply, and lean management on sustainable supply chain management practices and performance. Benchmarking: An International Journal , 27 (1), 347–381.

Boonsthonsatit, K., & Jungthawan, S. (2015). Lean supply chain management-based value stream mapping in a case of Thailand automotive industry. 2015 4th International Conference on Advanced Logistics and Transport (ICALT) , 65–69.

Budiastuty, D., & Bandur, Augustine. (2020). Article Introduction to Information Systems .

Bushuev, MA, Guifrida, AL, & Rudchenko, T. (2018). Supply chain delivery performance improvement for several delivery time distributions. International Journal of Operational Research , 33 (4), 538.

Caniato, F., Golini, R., & Kalchschmidt, M. (2013). The effect of global supply chain configuration on the relationship between supply chain improvement programs and performance. International Journal of Production Economics , 143 (2), 285–293.

Cegielski, CG, Allison Jones‐Farmer, L., Wu, Y., & Hazen, BT (2012). Adoption of cloud computing technologies in supply chains. The International Journal of Logistics Management , 23 (2), 184–211.

Ciccullo, F., Pero, M., Caridi, M., Gosling, J., & Purvis, L. (2018). Integrating the environmental and social sustainability pillars into the lean and agile supply chain management paradigms: A literature review and future research directions. Journal of Cleaner Production , 172 , 2336–2350.

Croom, S., Vidal, N., Spetic, W., Marshall, D., & McCarthy, L. (2018). Impact of social sustainability orientation and supply chain practices on operational performance. International Journal of Operations & Production Management , 38 (12), 2344–2366.

del Giudice, M., Chierici, R., Mazzucchelli, A., & Fiano, F. (2021). Supply chain management in the era of circular economy: the moderating effect of big data. The International Journal of Logistics Management , 32 (2), 337–356.

Dempsey, N., Bramley, G., Power, S., & Brown, C. (2011). The social dimension of sustainable development: Defining urban social sustainability. Sustainable Development , 19 (5), 289–300.

Ganbold, O., Matsui, Y., & Rotaru, K. (2021). Effect of information technology-enabled supply chain integration on firm's operational performance. Journal of Enterprise Information Management , 34 (3), 948–989.

Gellynck, X., Molnár, A., & Aramyan, L. (2008). Supply chain performance measurement: the case of the traditional food sector in the EU. Journal on Chain and Network Science , 8 (1), 47–58.

Gershenfeld, N., Krikorian, R., & Cohen, D. (2004). The Internet of Things. Scientific American , 291 (4), 76–81.

Gunasekaran, A., Patel, C., & Tirtiroglu, E. (2001). Performance measures and metrics in a supply chain environment. International Journal of Operations & Production Management , 21 (1/2), 71–87.

Gupta, S., Chen, H., Hazen, BT, Kaur, S., & Santibañez Gonzalez, EDR (2019). Circular economy and big data analytics: A stakeholder perspective. Technological Forecasting and Social Change , 144 , 466–474.

Hair JR, Joseph F.; Black, William C.; Babin, Barry J.; Anderson, RE (2010). Multivariate Data Analysis .

Hayes, B. (2008). Cloud computing. Communications of the ACM , 51 (7), 9–11.

Khan, Z., & Vorley, T. (2017). Big data text analytics: an enabler of knowledge management. Journal of Knowledge Management , 21 (1), 18–34.

Kortuem, G., Kawsar, F., Sundramoorthy, V., & Fitton, D. (2010). Smart objects as building blocks for the Internet of things. IEEE Internet Computing , 14 (1), 44–51.

Liu, S., Yang, Y., Qu, WG, & Liu, Y. (2016). The business value of cloud computing: the partnering agility perspective. Industrial Management & Data Systems , 116 (6), 1160–1177.

Mani, V., Gunasekaran, A., & Delgado, C. (2018). Supply chain social sustainability: Standard adoption practices in Portuguese manufacturing firms. International Journal of Production Economics , 198 , 149–164.

Marston, S., Li, Z., Bandyopadhyay, S., Zhang, J., & Ghalsasi, A. (2011). Cloud computing — The business perspective. Decision Support Systems , 51 (1), 176–189.

Moyano-Fuentes, J., Maqueira-Marín, JM, Martínez-Jurado, PJ, & Sacristán-Díaz, M. (2020). Extending lean management along the supply chain: impact on efficiency. Journal of Manufacturing Technology Management , 32 (1), 63–84.

Nath, V., & Agrawal, R. (2020). Agility and lean practices as antecedents of supply chain social sustainability. International Journal of Operations and Production Management , 40 (10), 1589–1611.

Niemi, T., Hameri, A.-P., Kolesnyk, P., & Appelqvist, P. (2020). What is the value of delivering on time? Journal of Advances in Management Research , 17 (4), 473–503.

Nishikawa, Y., Hashemi Joo, M., & Okafor, CE (2022). Board co-option and employee welfare. Managerial Finance .

Novais, L., Maqueira Marín, JM, & Moyano-Fuentes, J. (2020). Lean Production implementation, Cloud-Supported Logistics and Supply Chain Integration: interrelationships and effects on business performance. The International Journal of Logistics Management , 31 (3), 629–663.

Prihadyanti, D. (2015). Technology Learning in High and Medium-High Tech Intensity Manufacturing Companies. Journal of Technology Management , 14 (1), 1–14.

Rahmi et al, U. (2019). Effect of Audit Tenure, Audit Specialization, Company Size, and Auditor Switching on Audit Quality. JIMEA: MEA Scientific Journal (Management, Economics, & Accounting , 3 (3), 40–52.

Raji, IO, Shevtshenko, E., Rossi, T., & Strozzi, F. (2021). Industry 4.0 technologies as enablers of lean and agile supply chain strategies: an exploratory investigation. International Journal of Logistics Management .

Retnawati, H. (2015). Sampling technique. Ekp , 13 (3), 1576–1580.

Robinson, CJ, & Malhotra, MK (2005). Defining the concept of supply chain quality management and its relevance to academic and industrial practice. International Journal of Production Economics , 96 (3), 315–337.

Sanders, NR, & Premus, R. (2002). It Applications In Supply Chain Organizations: A Link Between Competitive Priorities And Organizational Benefits. Journal of Business Logistics , 23 (1), 65–83.

Shah, M. M., et al. (2020). The Development Impact of PT. Medco E & P Malaka on Economic Aspects in East Aceh Regency. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Volume 3, No 1, Page: 276-286.

Sharma, S., & Modgil, S. (2019). TQM, SCM and operational performance: an empirical study of the Indian pharmaceutical industry. Business Process Management Journal , 26 (1), 331–370.

Song, H., Turson, R., Ganguly, A., & Yu, K. (2017). Evaluating the effects of supply chain quality management on food firms' performance. International Journal of Operations & Production Management , 37 (10), 1541–1562.

THUN, J.-H. (2010). Angles Of Integration: An Empirical Analysis Of The Alignment Of Internet-Based Information Technology And Global Supply Chain Integration. Journal of Supply Chain Management , 46 (2), 30–44.

Thöni, A., & Tjoa, AM (2017). Information technology for sustainable supply chain management: a literature survey. Enterprise Information Systems , 11 (6), 828–858.

Tortorella, GL, Giglio, R., & Limon-Romero, J. (2018). Supply chain performance: how lean practices efficiently drive improvements. Journal of Manufacturing Technology Management , 29 (5), 829–845.

Tortorella, GL, Giglio, R., & van Dun, DH (2019). Industry 4.0 adoption as a moderator of the impact of lean production practices on operational performance improvement. International Journal of Operations & Production Management , 39 (6/7/8), 860–886.

Tracey, M., & Leng Tan, C. (2001). Empirical analysis of supplier selection and involvement, customer satisfaction, and firm performance. Supply Chain Management: An International Journal , 6 (4), 174–188.

Wang, Y.-M., Wang, Y.-S., & Yang, Y.-F. (2010). Understanding the determinants of RFID adoption in the manufacturing industry. Technological Forecasting and Social Change , 77 (5), 803–815.

Winter, M., & Knemeyer, AM (2013). Exploring the integration of sustainability and supply chain management. International Journal of Physical Distribution & Logistics Management , 43 (1), 18–38.

Yan, B., Wu, X., Ye, B., & Zhang, Y. (2017). Three-level supply chain coordination of fresh agricultural products in the Internet of Things. Industrial Management & Data Systems , 117 (9), 1842–1865.

Yusuf, F. (2018). Validity and Reliability Test of Quantitative Research Instruments. Journal of Tarbiyah: Scientific Journal of Education , 7 (1), 17–23.

Yu, Y., Huo, B., & Zhang, Z. (2021). Impact of information technology on supply chain integration and company performance: evidence from cross-border e-commerce companies in China. Journal of Enterprise Information Management , 34 (1), 460–489.

Walker, H., Armenakis, AA, & Bernerth, JB (2007). Factors influencing organizational change efforts. Journal of Organizational Change Management, 20(6), 761–773. doi: 10.1108/09534810710831000


Article Metrics

Abstract view : 51 times
PDF - 19 times


  • There are currently no refbacks.

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.