Public Information Management Sustainability Priority Model With A Socio-Technical Approach and Analytic Network Process (ANP) Methods (Case Study of Salatiga City PPID)

Retnowati Retnowati, Sariyun Naja Anwar, Purwatiningtyas Purwatiningtyas

Abstract


Public information disclosure (KIP) has been mandated by law since 2008 in Indonesia, which indicates that every citizen has the right to information. This has also been done by countries that implement open government data. The implementation of KIP has not met expectations, as evidenced by the fact that not all districts/cities have information management units, there are still provinces with uninformative and uninformative status, and information disputes are still high. Obstacles such as the change of leader, the mechanism of knowledge that is shared between staff in each management unit has not been evenly distributed, also the utilization of information technology has not been optimized. The potential for the sustainability of public information management could be threatened with discontinuation. In fact, information that is easy, cheap and fast with optimal management is needed by the community. The solution offered in this research is a socio-technical approach, in which aspects of infostructure, infoculture and infrastructure. In order to find the indicators needed for each socio-technical aspect, the soft systems methodology was used, so that a conceptual model of the sustainability of public information management was built. Based on the criteria and sub-criteria indicators found, the Analytic Network Process (ANP) is used to determine the main objective of the need for sustainable management of public information. The results show that the objectives of sustainable information management are based on four priorities. The results of data processing show that from the socio-technical approach the highest priority is technology, followed by the quality of human resources and organizational culture, followed by infrastructure and information management processes. Meanwhile, the priority goals for the sustainability of public information management are firstly that information is available accurately and on time, followed by maintaining the right to public information being fulfilled, increasing public trust in the government and improving the quality of state apparatus performance.


Keywords


public information disclosure; soft systems methodology; Analytic Network Process (ANP)

Full Text:

PDF

References


Axelsson, K., Benoist, L., Dawkins, E., & Andr, K. (2019). Advancing sustainable consumption at the local government level : A literature review. 231, 1450–1462. https://doi.org/10.1016/j.jclepro.2019.05.176

Bidang Informatika Diskominfo Kota Banjar. (2019). Kemendagri Dorong Inovasi Pengelolaan dan Informasi Publik Pemda. Pemerintah Kota Banjar Jawa Barat.

Blasio, E. De, & Selva, D. (2016). Why Choose Open Government ? Motivations for the Adoption of Open Government Policies in Four European Countries. 9999(9999).

Bostrom, B. R. P., & Heinen, J. S. (2014). STS Application MIS Problems and Failures : A Socio- Technical Perspective PART II : The Application of Theory. 1(4), 11–28.

Cruz, R. A. B., & Lee, H. J. (2016). A Socio-Technical Model for Open Government Data Research. Asia Pacific Journal of Information Systems, 26(3), 339–366. https://doi.org/10.14329/apjis.2016.26.3.339

Davis, M. . C. ., Challenger, R. ., & Jayewardene, D. . N. . W. (2014). Advancing socio-technical systems thinking: A call for bravery. Applied Ergonomics: Human Factors in Technology and Society. https://doi.org/10.1016/j.apergo.2013.02.009

DPADM UN-DESA. (2013). Open Government Data And Services. Un Padm Desa.

Erdianto, K., Karanicolas, M., & Chan, C. C. (2012). Implementasi Sebuah Kajian Dari Tiga Badan Publik Indonesia Hak Atas Informasi Publik : Sebuah Kajian Dari Tiga Badan Publik Indonesia (C. C. Chan & T. Mendel (eds.); 1st ed.). Centre for Law and Democracy & Yayasan Dua Puluh Delapan.

Esteves, F. M., Santos, J. R., & Anunciação, P. F. (2012). Sustainability in the Information Society : A Proposal of Information Systems Requirements in View of the DPOBE Model for Organizational Sustainability. CENTERIS 2012 - Conference on ENTERprise Information Systems / HCIST 2012 - International Conference on Health and Social Care Information Systems and Technologies, 5, 599–606. https://doi.org/10.1016/j.protcy.2012.09.066

Febriananingsih, N. (2012). Keterbukaan Informasi Publik Dalam Pemerintahan Terbuka Menuju Tata Pemerintahan Yang Baik. Jurnal Rechts Vinding, 1(1), 135–156.

Ferrari, F. M., Fares, C. B., & Martinelli, D. P. (2002). The Systemic Approach of SSM : The Case of a Brazilian Company. Systemic Practice and Action Research, 15(1).

Geels, F. W. (2019). ScienceDirect Socio-technical transitions to sustainability : a review of criticisms and elaborations of the Multi-Level Perspective. Current Opinion in Environmental Sustainability. https://doi.org/10.1016/j.cosust.2019.06.009

Harimurti, R. M. A. (2016). Pengembangan Manajemen Data dan Informasi Menggunakan Analisis Soft Systems Methodology Pada Pemerintah Daerah DIY. Jurnal Penelitian Pos Dan Informatika, 6(1), 37–58. https://doi.org/10.17933/jppi.

Haris, O. K. (2015). Good Governance (Tata Kelola Pemerintahan Yang Baik) Dalam Pemberian Izin Oleh Pemerintah Daerah Di Bidang Pertambangan. Yurika, 30(1), 58–83. https://doi.org/10.20473/ydk.v30i1.4879

Helsinki, P. I. N. (2011). Governance Theory As A Framework For Empirical Research – A Case Study On Local Environmental (Issue March). University of Helsinki Finland.

Hong, J., Lee, O. D., & Suh, W. (2016). Creating knowledge within a team : a socio- technical interaction perspective. Knowledge Management Research & Practice, August 2014, 1–11. https://doi.org/10.1057/kmrp.2015.27

Hughes, H. P. N., Clegg, C. W., Bolton, L. E., Machon, L. C., Hughes, H. P. N., Clegg, C. W., Bolton, L. E., & Machon, L. C. (2017). Systems scenarios : a tool for facilitating the socio- technical design of work systems systems. Ergonomics, 0139, 1–17. https://doi.org/10.1080/00140139.2017.1288272

Isa, A. M., Sharif, S. M., Ali, R. M., & Nordin, N. M. (2019). Managing Evidence of Public Accountability : An Information Governance Perspective. International Journal of Innovation, Creativity and Change, 10(7), 142–153.

Islam, M. S. (2008). Towards a sustainable e-Participation implementation model. European Journal of EPractice, 5(October), 1–12.

Jetzek, T., Avital, M., & Bjørn-andersen, N. (2014). Generating Sustainable Value from Open Data. International Federation for Information Processing, 62–82.

Jiang, H., Shao, Q., Liou, J. J. H., Shao, T., & Shi, X. (2019). Improving the sustainability of open government data. Sustainability (Switzerland), 11(8), 1–27. https://doi.org/10.3390/su11082388

Kaluku, M. R. A., Dai, R., Pakaya, N., & Padiku, I. R. (2021). Development of government employee performance measurement models: Using Analytical Network Process and Simple Additive Weighting methods. IOP Conference Series: Materials Science and Engineering, 1098(3), 032052. https://doi.org/10.1088/1757-899x/1098/3/032052

PP No. 62 Tahun 2010, (2010).

Khusna, I. H., & Sugiharto, U. (2018). Peran PPID Dalam Mewujudkan Keterbukaan Informasi Publik PPID Service in Making Public Information Openness Abstraksi Tujuan dibuatnya UU No . 14 Tahun 2008 tentang Keterbukaan Informasi Publik ( KIP ) salah satunya adalah mendorong partisipasi masyarakat. Promedia, 4(1), 17–55.

Komisi Informasi Pusat RI. (2019). Laporan Kinerja Komisi Informasi Pusat.

Larquemin, A., Buteau, S., & Mukhopadhyay, J. P. (2016). Open Government Data and Evidence-based Socio- economic Policy Research in India : An overview. The Journal of Community Informatics, 12, 120–147.

Leavitt, H. J. (1965). Applied Organizational Change in Industry; structural, technological and humanistic approaches. In Handbook of Organizations. (pp. 1144–1170). Rand McNally & Company.

Lendong, R. N. (2018). Catatan 10 Tahun UU KIP_ Tiga Persoalan Hambat Keterbukaan. Komisi Informasi Pusat Republik Indonesia.

Lyytinen, K., & Newman, M. (2008). Explaining information systems change : a punctuated socio-technical change model. October, 589–613. https://doi.org/10.1057/ejis.2008.50

Marietha, S. R., Kusuma, A. R., & Amin, J. (2017). Implementasi Undang-Undang Nomor 14 Tahun 2008 Tentang Keterbukaan Informasi Publik Di Pemerintah Provinsi Kalimantan Timur. EJournal Administrative Reform, 5(2), 427–437.

Mcnutt, J. G., Justice, J. B., Melitski, J. M., & Ahn, M. J. (2016). The diffusion of civic technology and open government in the United States. 21, 153–170. https://doi.org/10.3233/IP-160385

Mubarok, M., Adi Nugroho, H., & Nugroho, E. (2015). Landasan Hukum dan Kesesuaian Keterbukaan Desa Berbasis Open Government Data. Semnaskit.

Nam, T., & Pardo, T. A. (2011). Conceptualizing Smart City with Dimensions of Technology , People , and Institutions. The Proceedings of the 12th Annual International Conference on Digital Government Research, 282–291.

Nupikso, D. (2015). Implementasi Keterbukaan Informasi Publik Dalam Website Pemerintah Daerah Implementing Public Information Disclosure in Local Government Websites. IPTEK-KOM, 17(2), 113–128.

O.P, R. E. (2017). Tanggapan atas kegiatan evaluasi keterbukaan informasi publik provinsi jawa barat.

Obama, B. (2009). Transparency and Open Government. The White House.

OECD, Rotterdam, T. N. (2009). Focus on Citizens – Public engagement for Better Policy and Services. OECD PUBLISHING.

Osman, I. H., Latef, A., Irani, Z., Lee, H., & Medeni, T. D. (2019). A cognitive analytics management framework for the transformation of electronic government services from users ’ perspective to create sustainable shared values. European Journal of Operational Research, 278(2), 514–532. https://doi.org/10.1016/j.ejor.2019.02.018

UU KIP No. 14 Tahun 2008, Pub. L. No. 14/2008 (2008).

Pereira, G. V., Macadar, M. A., Luciano, E. M., & Testa, M. G. (2017). Delivering public value through open government data initiatives in a Smart City context. Information Systems Frontiers, 19(2), 213–229. https://doi.org/10.1007/s10796-016-9673-7

Pratikno, Sukarno, A. W., Srikandini, A. G., Rahmawati, A., Hanif, A., Purwanto, E. A., Lele, G., Hanif, H., Wahyuni, H. I., Putra, I. G. N., Ambardi, K., Aini, N., Nazala, R. M., Margono, S. A., & Setianto, W. A. (2012). Kajian Implementasi Keterbukaan Informasi dalam Pemerintahan Lokal Pasca Undang-Undang Nomor 14 Tahun 2008 (1st ed.). Fisipol UGM Yogyakarta dan Yayasan TIFA.

Ramadhan, H. A., & Putri, D. A. (2018). Big Data , Kecerdasan Buatan , Blockchain , dan Teknologi Finansial di Indonesia: Usulan Desain, Prinsip, dan Rekomendasi Kebijakan. Direktorat Jenderal Aplikasi Informatika Kementerian Komunikasi dan Informatika.

Retnowati, R., Manongga, D., & Sunarto, H. (2019). Development of sustainability systems for open government data (OGD) management by combining the shel model and soft systems methodology analysis. Journal of Theoretical and Applied Information Technology, 97(12).

Retnowati, Retnowati, Listiyono, H., Purwatiningtyas, P., Wedaningsih, A. S., & Rahmaziana, L. (2019). Analisis Readiness Penerapan Keterbukaan Informasi Publik (Kip) Dengan Pendekatan Soft Systems Methodology (Ssm). Dinamik, 24(1), 41–56. https://doi.org/10.35315/dinamik.v24i1.7838

Rotberg, R. I. (2014). Good Governance Means Performance and Results. Governance: An International Journal of Policy, Administration, and Institutions, 27(3), 511–518. https://doi.org/10.1111/gove.12084

Saaty, T. L. (2008a). Competitive priorities and knowledge management: An empirical investigation of manufacturing companies in UAE. International Journal Service Science, 26(6), 83–98. https://doi.org/10.1108/JMTM-03-2014-0020

Saaty, T. L. (2008b). The Analytic Hierarchy and Analytic Network Measurement Processes: The Measurement of Intangibles. European Journal Of Pure And Applied Mathematics, 1(1), 122–196. https://doi.org/10.1007/978-3-540-92828-7_4

Saaty, T. L., & Vargas, L. G. (2006). Decision Making With the Analytic Process Network Process. In Manufacturing Systems (Vol. 95). http://www.amazon.com/dp/0387338594

Sadok, M., & Welch, C. E. (2017). A Socio-Technical Approach To Sustainability In Organizations : An Exploratory Study. Twenty-Fifth European Conference on Information Systems (ECIS), June.

Šajeva, S. (2010). The Analysis Of Key Elements Of Socio-Technical Knowledge Management System. Economics And Management, 2007, 765–774.

Sensuse, D., & Ramadhan, A. (2012). Enriching Soft Systems Methodology ( SSM ) With Hermeneutic in e-Government Systems Development Process. December 2015.

Sheng, Y. K. (2008). What is Good Governance ? United Nations Economic and Social Commission for Asia and the Pacific.

Smith, A., Stirling, A., & Berkhout, F. (2005). The Governance Of Sustainable Socio-Technical Transitions The governance of sustainable socio-technical transitions. December 2017. https://doi.org/10.1016/j.respol.2005.07.005

Standing, C., & Jackson, P. (2007). An approach to sustainability for information systems. Journal of Systems and Information Technology, 9(2), 167–176.

Stiegler, B. (1998). Technics And Time: The Fault of Epimetheus. Standford University Press.

Susanto, E. H. (2011). Eksistensi Kepemimpinan dan Transparansi Informasi dalam Reformasi Birokrasi. Sociae Polites, 14(34), 43.

Van Schalkwyk, F., Willmers, M., & Mcnaughton, M. (2015). Information Technology for Development Viscous Open Data: The Roles of Intermediaries in an Open Data Ecosystem Viscous Open Data: The Roles of Intermediaries in an Open Data Ecosystem. https://doi.org/10.1080/02681102.2015.1081868

Wang, W., Liu, W., & Mingers, J. (2015). A systemic method for organisational stakeholder identification and analysis using Soft Systems Methodology ( SSM ). European Journal of Operational Research, 246(2), 562–574. https://doi.org/10.1016/j.ejor.2015.05.014

Zulaikha, & Paribrata, A. I. (2017). Implementasi Kebijakan Keterbukaan Informasi Publik di Jawa Timur Tahun 2016. Jurnal Studi Komunikasi, 1(2), 131–162. https://doi.org/10.25139/jsk.v1i2.168




DOI: https://doi.org/10.33258/birci.v4i4.3505

Article Metrics

Abstract view : 70 times
PDF - 30 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.