Analysis of Employee Voice Mediation towards Industrial Relations Climate: An Empirical Study on BSM Banda Aceh

Hamdi Harmen, Muhammad Hanif, Agus Ariyanto

Abstract


This study aims to analyze the effect of ethical leadership and organizational commitment towards the industrial relations climate mediated by employee voice. The population in this study was the employees of BSM (Bank Syariah Mandiri) Banda Aceh and the sample used was 83 people with a simple random sampling technique. This research data collection used a questionnaire. The data analysis technique used multiple linear regression analysis to examine the direct effect between variables and the Sobel Test analysis to test the indirect effect (mediation). The results found that there is a significant effect of ethical leadership towards the industrial relations climate. There is an effect of organizational commitment towards employee voice. There is an effect of employee voice towards the industrial relations climate. There is no effect of ethical leadership towards employee voice. There is no mediating effect of employee voice on the effect of ethical leadership towards the industrial relations climate. There is no mediating effect of employee voice on organizational commitment variable towards industrial relations climate for employees of BSM Banda Aceh


Keywords


ethical leadership; organizational commitment; industrial relations climate; employee voice

Full Text:

PDF

References


Al-Sharafi, H., & Rajiani, I. (2013). Promoting Organizational Citizenship Behaviour among Employees: The Role of Leadership Practices. International Journal of Business and Management, Vol. 8, No. 6, pp: 47-54.

Avey, J.B., Palanski, M.E. and Walumbwa, F.O., (2011). When leadership goes unnoticed: the moderating role of follower self-esteem on the relationship between ethical leadership and follower behavior. Journal of Business Ethics, Vol. 98 No. 4, pp: 573-582.

Arikunto, S. (2013). Prosedur Penelitian: Suatu Pendekatan Praktik. Jakarta: Rineka Cipta.

Baias, Cosmin-Constantin dan Elena Claudia Constantin. (2015). Private Language, Non Verbal Communication and Acquisition of Psychological Concepts. Procedia Social and Behavioral Sciences Vol. 191, pp: 1.854-1.858.

Brown, M.E. and Trevin˜o, L.K., (2006). Ethical leadership: a review and future directions. Leadership Quarterly, Vol. 17 No. 6, pp: 595-616.

Buble, Mario. Juras, Ana. Matic, Ivan. (2014). The relationship between managers' leadership styles and motivation. Management: Journal of Contemporary Management Issues, Vol. 19, pp: 161-193.

Boxall, Peter & Purcell, John (2003). Review of Strategy and Human Resource Management. Industrial & Labor Relations Review, Vol. 57, No. 1, pp: 145-146.

Brown, M.E and and Trevino, L.K (2006). Ethical Leadership: a review and future directions. Leadership Quaterly, Vol. 17, No. 6 pp: 592-616.

Brown. Michael. E., Trevino, Linda K., & Harisson, David A. (2005). Ethical leadership: a social learning perpective for construct deveploment and testing. Organizational Behavior and Human Decision Processes, Vol. 97, No 2 pp: 117-134.

Caldwell, David F., Chatman, Jennifer A., & O’Reilly, Charles A. (1990). Building organizational commitment: A multifirm study. Journal of Occupational Psychology Vol. 63, No. 3, pp: 245-261.

Cheng, J.-W., Chang, S.-C., Kuo, J.-H. and Cheung, Y.-H. (2014). Ethical leadership, work engagement, and voice behavior. Industrial Management & Data Systems, Vol. 114, No. 5, pp: 817-831.

Colquitt J.A., Scott, B.A., Rodel, J.B, Lhong, D.M., Zapata, C.P & conlon, D.E.et al (2013). Justice at the millinnium, a decade later: A meta-analytic test of social exchange and affect-based perspectives. Journal of Applied Psychology Vol. 98, No. 2, pp: 199;

Fashoyin, Tayo (2004). Tripartite cooperation, social dialogue and national development. International Labor Review, Vol. 143, No. 4, pp: 341-371.

Fuller, Jerry Bryan., Barnett, Tim., Hester, Kim., Relyea, Clint., and Frey, Len (2007). An Exploratory Examination of Voice Behavior from an Impression Management Perspective. Journal of Managerial Issues. Vol. 19, No. 1, pp: 134-151

Fred, Luthans. (2006). Perilaku Organisasi, Terjemahan Vivin Andhika Yuwono, et al., Yogyakarta: Andi.

Gani, Jessica (2014). Pengaruh Hambatan Komunikasi Terhadap Kinerja Karyawan Hotel Midtown Surabaya. Jurnal e-Komunikasi Universitas Kristen Petra. Vol. 2 No. 1.

George, Jennifer and Gareth R Jones. (2012). Understanding and Managing Organizational Behavior. Pearson Education, Inc, New Jersey.

Goolsarran, Samuel J. (2006). Industrial Relations in the Caribbean Issues and Perspectives. Port of Spain, International Labour Organization.

Gomez-Mejia, Luis R. & David B. Balkin & Robert L. Cardy. (2012). Managing Human Resources.New Jersey: Pearson Education inc Publishing as Prentice Hall.

Jena, Lalatendu Kesari & Bhattacharyya, Pratishtha & Pradhan, Sajeet (2017). Employee Engagement and Affective Organizational Commitment: Mediating Role of Employee Voice among Indian Service Sector Employees. Vision, Vol. 21 No. 4, pp: 356-366,

Kuo, Y. K., (2013). Organizational commitment in an intense competition environment. Industrial Management & Data Systems, Vol. 113 No. 1, pp: 39-56.

Liang, J., Farh, C.I., & Farh, J. (2012). Psychological Antecedents of Promotive and Prohibitive Voice: A Two-Wave Examination. Academy of Management Journal, Vol. 55, No. 1, pp: 71-92.

Mayer, D.M., kuenzi, M., Greenbaum, R., Bardes, M. and Salvador, R. (2009). How low does ethical leadership flow? Test of a trickle-down model. Organizational Behavior and Human Decision Processes, Vol. 108 No. 1, pp: 1-13

Meyer, J. P. & Allen, N. J. (1984). Testing the ‘side-bet theory’ of organizational commitment. Journal of Applied Psychology. Vol. 69, No. 3, pp: 372-378.

Meyer, J. P. & Allen, N. J. (1987). A longitudinal analysis of the early development and consequences of organizational commitment. Canadian Journal of Behavioral Science, No. 19, No.2, pp: 199-215.

Millward, N., Stevens, M., Smart, D. and Hawes, W.R. (1992). Workplace Industrial Relations in Transition. Dartmouth, Aldershot.

Morrison E. W., Milliken F. J., (2000). Organizational silence: A barrier to change and development in a pluralistic world. The Academy of Management Review, Vol. 25 No. 4, pp: 706–727.

Morrison, E. W. (2014), Employee voice and silence, The Annual Review of Organizational Psychology and Organizational Behavior, Vol. 1 No. 1, pp: 173-197.

Mowday, R.T., R.M., Steers, & L.W., Porter (1979). The Measurement of Organizational Commitment. Journal of Vacational Behavior, Vol. 14, No. 2, pp: 224-247.

Naqvi, et al. (2011). The impact of stakeholder communication on project outcome. African Journal of Business Management, Vol. 5 No. 14, pp: 5824-5832.

Ng, T. W. H., & Feldman, D. C. (2012). The effects of organizational and community embeddedness on work-to-family and family-to-work conflict. Journal of Applied Psychology, Vol. 97 No. 6, pp: 233-1251.

Porter, L.W., Crampon, W. & Smith, F. (1976). Organizational commitment and managerial turnover: A longitudinal study. Organizational Behavior and Human Performance, Vol. 15, No. 1, pp: 87-98.

Prasetyo, T.K.A., (2016). Pengaruh Leader Member Exchange (LMX) Terhadap employee Voice Behavior Dengan Employee Engagement Sebagai Variabel Mediator. Skripsi, Fakultas Psikologi Universitas Sanata Dharma Yogyakarta.

Priansa, Donni Junni (2014). Perencanaan & Pengembangan SDM, Bandung: Alfabeta.

Pyman, Amanda., Holland, Peter., Teicher, Julian & Cooper, Brian K. (2010). Industrial Relations Climate, Employee Voice and Managerial Attitudes to Unions: An Australian Study. British Journal of Industrial Relations, Vol. 48, No. 2 pp: 460-480.

Soane, Emma., Shantz, Amanda., Alfes, Kerstin., Truss, Catherine., Rees, Chris., Gatenby, Mark (2013). The Association of Meaningfulness, Well-Being, and Engagement with Absenteeism: A Moderated Mediation Model. Human Resource Management. Vol. 52 No. 3, pp: 441-456.

Siagian, S.P. (2016). Manajemen Sumber Daya Manusia 5th. Jakarta. Bumi Aksara

Sidauruk (2013). Analisis Hambatan Komunikasi Organisasi Vertikal PT Pos Indonesia (Persero) (Kasus Pada Kantor Pos Medan). Jurnal Penelitian Pos dan Informatika Vol. 3 No. 2, pp: 133-165.

Sirca, N. T., (2013). Towards organisational performance. Industrial Management & Data Systems, Vol. 113 No. 3, pp: 367-384.

Sudjana (2005). Metode Statistika, Edisi Revisi, Cet. 6, Bandung: Tarsito.

Sirota, D., & Klein, D.A. (2014). The Enthusiastic Employee: How Companies Profit by Giving WorkersWhat They Want, 2nd ed.; Publisher: PearsonEducation Inc, New Jersey, ISBN. 1978-0-13-324902-6.

Syakur,A. et al. (2020). Sustainability of Communication, Organizational Culture, Cooperation, Trust and Leadership Style for Lecturer Commitments in Higher Education. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). P. 1325-1335

Toor, S. ve Ofori, G. (2009). Ethical Leadership: Examining the Relationships With Full Range Leadership Model, Employee Outcomes, and Organizational Culture. Journal of Business Ethics, Vol. 90 No. 4, pp: 533-547.

Van Dyne, Linn & LePine, Jeffrey A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal. Vol. 41, No. 1 pp: 108-119.

Walumbwa, F.O., Mayer, D.M., Wang, P., Wang, H., Workman, K. and Christensen, A.L. (2011). Linking ethical leadership to employee performance: the roles of leader-member exchange, self-efficacy, and organizational identification. Organizational Behavior and Human Decision Processes, Vol. 115 No. 2, pp: 204-213.

Walumbwa, F.O. and Schaubroeck, J. (2009). Leader personality traits and employee voice behavior: mediating roles of ethical leadership and work group psychological safety. Journal of Applied Psychology, Vol. 94 No. 5, pp: 1275-7286.

Wardiningsih, Suprihatmi Sri (2011). Strategi pengelolaan hubungan industrialdalam meminimisasi konflik industri. Jurnal Ekonomi dan Kewirausahaan. Vol. 11, No. 1, pp: 78-86.

Zeytinoglu, I., Denton, M., Davies, S., Baumann, A., Blythe, J., & Boos L. (2007). Hospitals and in the Profession: Effects of Job Preference, Unpaid Overtime, Health Policy, Vol. 79, No. 1, pp: 57-72.




DOI: https://doi.org/10.33258/birci.v4i4.2953

Article Metrics

Abstract view : 113 times
PDF - 47 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.